Documentation: SOP
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Computerised Systems Risk Management
ID: sop031554Version: 6.0Status: EffectiveDate: 2025-09-08Owner: Head of IT Quality Assurance
This document describes the stages in a computerised system's lifecycle where risks need to be evaluated. The purpose of these assessments is to provide the rationale for risk based activities and to facilitate communication of the risks. This document applies to all computerised systems being imple
Governing Documents
[Informatics Computerised System Risk Management Policy](Informatics%20Computerised%20System%20Risk%20Management%20Policy%20v5.0.md) (QD ID: GOV-0100092) Computerised Systems Validation Lifecycle Dire
Defines Processes (1)
Defines Roles (4)
Defines Artifacts (5)
Implements Citations (2)
References Out (11)
- dir000202
- Informatics Risk Based Testing Framework
- GOV-0100092
- Informatics Computerised System Risk Management Policy
- Informatics Computerised Systems Validation Policy
- PRJ-0314321
- Informatics CSV Periodic Review SOP
- Group Informatics AI Computerised Sub-system Validation Life...
- Group Informatics CSV Lifecycle Implementation SOP
- Group Informatics CSV Lifecycle Retirement SOP
- Definition of Direct and Indirect Regulatory Impact
Referenced By (16)
- OUTSOURCED OPERATIONS QUALITY AGREEMENT (General Requirement...
- QAG PD/RDT - OUTSOURCED OPERATIONS QUALITY AGREEMENT (Genera...
- Informatics Risk Based Testing Framework
- Informatics Computerised System Risk Management Policy
- Informatics Computerised Systems Validation Policy
- IT QMS Components
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Group Informatics AI Computerised Sub-system Validation Life...
- IT Infrastructure Qualification SOP
- Group Informatics Generative AI Computerised Sub-system Vali...
- Framework for Implementing AI Agents in GxP Applications
- Group Informatics CSV Lifecycle Implementation SOP
- Group Informatics CSV Lifecycle Retirement SOP
- Definition of Direct and Indirect Regulatory Impact
- Guideline for use of Agile Frameworks for GxP Systems
Framework for Implementing AI Agents in GxP Applications
ID: SOP-0304679Version: 1.0Status: EffectiveDate: 2026-07-20Owner: CSV Process Owner
The purpose of this document is to provide requirements for the implementation of AI agents in GxP applications. AI agents have greater capabilities that necessitate the establishment of internal governance frameworks and structured processes to account for the specific risks associated with agents.
Defines Processes (3)
Defines Roles (5)
Defines Artifacts (8)
References Out (30)
- dir000202
- FOR-0302377
- FOR-0304643
- FOR-0305897
- FOR-0306010
- FOR-0306309
- FOR-0306333
- Handling Computerised System Glossary
- Group Informatics Sampling Strategy for Generative AI Testin...
- GOV-0100156
- Roche GxP Data Integrity Policy
- Informatics Computerised System Risk Management Policy
- POL-0300174
- Informatics Computerised Systems Validation Policy
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- SOP-0301461
- SOP-0302061
- Group Informatics AI Computerised Sub-system Validation Life...
- IT Infrastructure Qualification SOP
- Informatics Vendor Quality Assessment SOP
- Group Informatics Generative AI Computerised Sub-system Vali...
- SOP-0304088
- Group Informatics CSV Lifecycle Implementation SOP
- Computerised Systems Risk Management
- Group Informatics CSV Lifecycle Retirement SOP
- SRD-0117696
- SRD-0127793
- Roche GxP Data Integrity Standard
- Guideline for use of Agile Frameworks for GxP Systems
Global Incident Management SOP
ID: SOP-0302484Version: 4.0Status: EffectiveDate: 2024-10-01Owner: Global Process Owner
The aim of this document is to provide the necessary and sufficient level of detail to describe the Incident Management process, to enable process performers to understand their role and their interaction with other roles within the process. This document defines the relationship of Incident Managem
Defines Processes (3)
Defines Roles (8)
Defines Artifacts (6)
References Out (3)
- dir000202
- Informatics Computerised Systems Validation Policy
- SOP-0302476
Referenced By (8)
- OUTSOURCED OPERATIONS QUALITY AGREEMENT (General Requirement...
- QAG PD/RDT - OUTSOURCED OPERATIONS QUALITY AGREEMENT (Genera...
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Group Informatics SOP Problem Management
- RDT Deviation and CAPA Management SOP
- Service Configuration SOP
- RDT Change Management SOP
- Group Informatics CSV Lifecycle Implementation SOP
Group Informatics AI Computerised Sub-system Validation Lifecycle SOP
ID: SOP-0303064Version: 2.0Status: EffectiveDate: 23 Jul 2025Owner: CSV Process Owner
The purpose of this document is to define the required activities to be performed and deliverables to be produced as part of the GxP validation lifecycle of an AI sub-system of an overarching computerised system supporting GxP business processes and data. This document applies to all computerised sy
Defines Processes (6)
Defines Roles (6)
Defines Artifacts (10)
- A001 AI Data Strategy Approach
- A002 AI Model Deployment Approach and Monitoring Plan
- A003 AI Model Development Approach
- A004 AI Risk Assessment and Control
- A045 Continuous Model Monitoring and Maintenance Procedure
- A058 Data Quality Assessment
- A120 Product Backlog
- A121 Product Delivery Strategy
- A135 Release Summary
- A155 System Risk Assessment
References Out (17)
- dir000202
- FOR-0302377
- FOR-0304643
- FOR-0305897
- FOR-0306010
- FOR-0306309
- FOR-0306333
- Informatics Computerised Systems Validation Policy
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- SOP-0302061
- Group Informatics Generative AI Computerised Sub-system Vali...
- Group Informatics CSV Lifecycle Implementation SOP
- Computerised Systems Risk Management
- Group Informatics CSV Lifecycle Retirement SOP
- SRD-0117696
- Guideline for use of Agile Frameworks for GxP Systems
Referenced By (7)
- Handling Computerised System Glossary
- Group Informatics Sampling Strategy for Generative AI Testin...
- Informatics Computerised System Risk Management Policy
- Informatics Computerised Systems Validation Policy
- Group Informatics Generative AI Computerised Sub-system Vali...
- Framework for Implementing AI Agents in GxP Applications
- Computerised Systems Risk Management
Group Informatics CSV Governance Model SOP
ID: 10201920Version: 3.0Status: ApprovedDate: 16 Dec 2022Owner: Head of Informatics Quality CatalystsScope: global
The purpose of this process is to align, harmonize and integrate all the activities and information associated to the governance and maintenance of the Roche Computerized System Validation (CSV) Policies, Directives, SOPs and supporting materials (further referred to as Roche CSV process) in one com
Defines Processes (4)
Defines Roles (9)
Defines Artifacts (7)
Group Informatics CSV Lifecycle Implementation SOP
ID: sop031553Version: 6.0Status: EffectiveDate: 08 Sep 2025Owner: CSV Process Owner
This Standard Operating Procedure (SOP) describes the required activities to be performed and the required deliverables to be produced during the implementation of the computerized systems supporting GxP business process(s) and data. The SOP defines the minimum controls that must be adhered to meet
Governing Documents
Computerised Systems Validation Policy (pol000014) Computerised Systems Validation Lifecycle Directive (dir000202)
Defines Processes (3)
Defines Roles (3)
Defines Artifacts (15)
- A037 Computerised Systems Inventory
- A043 Configuration Specifications
- A056 Data Migration Plan
- A057 Data Migration Report
- A064 Design Specifications
- A079 Functional Specifications
- A087 Implementation Risk Assessment
- A091 Infrastructure Qualification Documentation
- A137 Requirements Specifications
- A151 System Description
- A166 Test Summary Report
- A168 Traceability Matrix
- A173 Training Records
- A177 Validation Plan
- A179 Validation Summary Report
Implements Citations (43)
- Ability to Generate Copies
- Applicability to ER/ES
- Archiving
- Business Continuity
- CS Inventory
- Change Management
- Collusion Prevention
- Dual-Component Requirement: Single Session and New Session P...
- Electronic Records (Audit trail in human readable format)
- Electronic Records (Audit trail)
- Electronic Records (Data Integrity)
- Electronic Records (Data availbility in human readable forma...
- Electronic Signature
- Identity Verification
- Infrastructure Qualification
- Legal Binding Certification
- Non-Repudiation Letter
- Ongoing Validation
- Operational Checks
- Owner Exclusivity
- Protection/Retention
- Qualified Test Environment
- Quality Management System (in house)
- Quality Management System (supplier)
- Roles and Responsibilties
- Signature Manifestations
- Signature Uniqueness
- Signature/Record Linking
- Submissions to the Agency (Specific formats/media)
- System Description
- System Performance
- Test Evidences
- Testing Tools Validation
- Time-stamped Audit Trails
- Traceability
- Training of Personnel
- User requirement specifications
- Validation
- Validation Approach
- Validation Documentation (Change control and Deviations)
- Validation Documentation (Planning and Reporting)
- Validation of Systems
- Vendor Documentation
References Out (28)
- dir000190
- dir000202
- Handling Computerised System Glossary
- Good Documentation Practices
- Informatics Risk Based Testing Framework
- GOV-0100092
- GOV-0100156
- Roche GxP Data Integrity Policy
- POL-0300122
- Informatics Computerised Systems Validation Policy
- Password Management Standard Directive
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Informatics SOP Training Management
- SOP-0302061
- Global Incident Management SOP
- Group Informatics SOP Problem Management
- SOP-0302917
- RDT Deviation and CAPA Management SOP
- RDT Document Standards
- Informatics Vendor Quality Assessment SOP
- Service Configuration SOP
- Computerised Systems Risk Management
- Group Informatics CSV Lifecycle Retirement SOP
- SRD-0117696
- GI CSV Guidance and Aid of ERES Requirements for CS Implemen...
- Roche GxP Data Integrity Standard
- WI-0303608
Referenced By (17)
- Group Informatics CSV Governance Model SOP
- OUTSOURCED OPERATIONS QUALITY AGREEMENT (General Requirement...
- QAG PD/RDT - OUTSOURCED OPERATIONS QUALITY AGREEMENT (Genera...
- Informatics Vendor Quality Assessment Questionnaire SPT
- Informatics Risk Based Testing Framework
- Informatics Computerised Systems Validation Policy
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Group Informatics AI Computerised Sub-system Validation Life...
- IT Infrastructure Qualification SOP
- Informatics Vendor Quality Assessment SOP
- Group Informatics Generative AI Computerised Sub-system Vali...
- Framework for Implementing AI Agents in GxP Applications
- Computerised Systems Risk Management
- GI CSV Guidance and Aid of ERES Requirements for CS Implemen...
- Guideline for use of Agile Frameworks for GxP Systems
- Computerised System Inventory Management in ServiceNow
Group Informatics CSV Lifecycle Operations and Maintenance SOP
ID: SOP-0109167Version: 6.0Status: EffectiveDate: 02 Jun 2025Owner: Head of IT Quality Assurance
This Standard Operating Procedure (SOP) describes the required activities to be performed and the deliverables to be produced throughout the Operations and Maintenance phase of the Computerised System Validation (CSV) lifecycle. The SOP defines the minimum controls that must be adhered to meet the r
Governing Documents
Computerised Systems Validation Policy (VQD: pol000014) Computerised Systems Validation Lifecycle Directive (VQD: dir000202)
Defines Processes (5)
Defines Roles (4)
Defines Artifacts (12)
- A005 Access Review Evidence
- A016 Audit Trail Review Report
- A019 Backup Logs
- A020 Business Continuity Plan
- A034 Change Record
- A040 Configuration Item Record
- A049 Corrective Action Plan
- A068 Disaster Recovery Plan
- A088 Incident Record
- A110 Performance Monitoring Records and Reports
- A114 Periodic Review Report
- A173 Training Records
Implements Citations (21)
- Ability to Generate Copies
- Archiving
- Business Continuity
- CS Inventory
- Change Management
- Electronic Records (Data Integrity)
- Ongoing Validation
- Periodic Review
- Protection/Retention
- Qualified Test Environment
- Quality Management System (in house)
- Quality Management System (supplier)
- System Description
- System Performance
- Test Evidences
- Testing Tools Validation
- Traceability
- User requirement specifications
- Validation Documentation (Change control and Deviations)
- Validation Documentation (Planning and Reporting)
- Validation of Systems
References Out (23)
- dir000202
- FOR-0306444
- Handling Computerised System Glossary
- Good Documentation Practices
- GOV-0100156
- Roche GxP Data Integrity Policy
- Informatics Computerised System Risk Management Policy
- Informatics Computerised Systems Validation Policy
- PRJ-0314321
- Informatics CSV Periodic Review SOP
- SOP-0301461
- Informatics SOP Training Management
- SOP-0302061
- SOP-0302251
- Global Incident Management SOP
- Group Informatics SOP Problem Management
- IT Infrastructure Qualification SOP
- RDT Document Standards
- Group Informatics CSV Lifecycle Implementation SOP
- Computerised Systems Risk Management
- Group Informatics CSV Lifecycle Retirement SOP
- SRD-0117696
- GI CSV Guidance and Aid of ERES Requirements for CS Implemen...
Referenced By (14)
- Group Informatics CSV Governance Model SOP
- OUTSOURCED OPERATIONS QUALITY AGREEMENT (General Requirement...
- QAG PD/RDT - OUTSOURCED OPERATIONS QUALITY AGREEMENT (Genera...
- Informatics Risk Based Testing Framework
- Informatics Computerised Systems Validation Policy
- Informatics CSV Periodic Review SOP
- Group Informatics SOP Problem Management
- Group Informatics AI Computerised Sub-system Validation Life...
- IT Infrastructure Qualification SOP
- Group Informatics Generative AI Computerised Sub-system Vali...
- Framework for Implementing AI Agents in GxP Applications
- Group Informatics CSV Lifecycle Implementation SOP
- Group Informatics CSV Lifecycle Retirement SOP
- Guideline for use of Agile Frameworks for GxP Systems
Group Informatics CSV Lifecycle Retirement SOP
ID: sop031555Version: 6.0Status: EffectiveDate: 01 Jul 2024Owner: Chapter Lead Security Testing & Validation (FQ)
This Standard Operating Procedure (SOP) describes the activities to be performed and the deliverables to be produced throughout the retirement phase of a Computerised System Validation (CSV) lifecycle. The SOP defines the minimum controls that must be adhered to meet the requirements of Computerized
Governing Documents
Computerised Systems Validation Policy (pol000014) Computerised Systems Validation Lifecycle Directive (dir000202)
Defines Processes (4)
Defines Roles (3)
Defines Artifacts (10)
Implements Citations (6)
References Out (17)
- dir000202
- Good Documentation Practices
- GOV-0100092
- GOV-0100156
- Roche GxP Data Integrity Policy
- Informatics Computerised Systems Validation Policy
- PRJ-0314321
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Informatics SOP Training Management
- SOP-0302061
- SOP-0302251
- Computerised Systems Risk Management
- SRD-0117695
- SRD-0117696
- SRD-0123208
- GI CSV Guidance and Aid of ERES Requirements for CS Implemen...
Referenced By (14)
- Group Informatics CSV Governance Model SOP
- Informatics Risk Based Testing Framework
- Informatics Computerised Systems Validation Policy
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Group Informatics AI Computerised Sub-system Validation Life...
- IT Infrastructure Qualification SOP
- Group Informatics Generative AI Computerised Sub-system Vali...
- Framework for Implementing AI Agents in GxP Applications
- Group Informatics CSV Lifecycle Implementation SOP
- Computerised Systems Risk Management
- Roche GxP Data Integrity Standard
- Guideline for use of Agile Frameworks for GxP Systems
- Computerised System Inventory Management in ServiceNow
Group Informatics Generative AI Computerised Sub-system Validation Lifecycle SOP
ID: SOP-0303429Version: 1.0Status: EffectiveDate: 15 Sep 2025Owner: CSV Process Owner
The purpose of this Standard Operating Procedure (SOP) is to define the required activities to be performed and deliverables to be produced as part of the GxP validation lifecycle of a Generative AI (GenAI) sub-system of an overarching computerised system supporting GxP business processes and data.
Defines Processes (5)
Defines Roles (5)
Defines Artifacts (6)
References Out (20)
- dir000202
- FOR-0302377
- FOR-0304643
- FOR-0305897
- FOR-0306010
- FOR-0306309
- FOR-0306333
- Handling Computerised System Glossary
- Group Informatics Sampling Strategy for Generative AI Testin...
- Informatics Computerised Systems Validation Policy
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- SOP-0302061
- Group Informatics AI Computerised Sub-system Validation Life...
- IT Infrastructure Qualification SOP
- Group Informatics CSV Lifecycle Implementation SOP
- Computerised Systems Risk Management
- Group Informatics CSV Lifecycle Retirement SOP
- SRD-0117696
- Guideline for use of Agile Frameworks for GxP Systems
Group Informatics SOP Problem Management
ID: SOP-0302555Version: 4.0Status: EffectiveDate: 10 Jul 2025Owner: Informatics Problem Management Process OwnerScope: Global
The aim of this document is to provide the necessary and sufficient level of detail to describe the Problem Management process, to enable process performers to understand their role and their interaction with other roles within the process. This document defines the relationship of Problem Managemen
Governing Documents
POL-0300117 Process Lifecycle Management\_DIR\_GLOBAL
Defines Processes (1)
Defines Roles (5)
Defines Artifacts (4)
References Out (4)
IT Infrastructure Qualification SOP
ID: SOP-0303080Version: 10.0Status: EffectiveDate: 2025-03-03Owner: IT Qualification Process Owner, IT QA HeadScope: Global
This Standard Operating Procedure (SOP) describes the required activities to be performed and the required deliverables to be produced for the qualification of IT infrastructure components/solutions/platforms (hereafter referred to as component(s)/solution(s)/platform(s)) whenever the IT infrastruct
Defines Processes (3)
Defines Artifacts (17)
- A012 Architecture Landscape Documentation
- A050 Data Archival Plan
- A051 Data Archival Report
- A056 Data Migration Plan
- A057 Data Migration Report
- A059 Decommissioning Plan
- A060 Decommissioning Report
- A094 Installation Verification Protocol
- A106 Operational Support Plan
- A114 Periodic Review Report
- A124 Qualification Plan
- A125 Qualification Protocol
- A126 Qualification Registry
- A127 Qualification Summary Report
- A157 Technical Requirement Specification
- A161 Test Plan and Strategy
- A167 Testing Summary Report
Implements Citations (20)
- CS Inventory
- Change Management
- Device (Terminal) Checks
- Electronic Records (Data Integrity)
- Infrastructure Qualification
- Qualified Test Environment
- Quality Management System (in house)
- Quality Management System (supplier)
- Roles and Responsibilties
- System Description
- System Performance
- Test Evidences
- Testing Tools Validation
- Traceability
- Training of Personnel
- User requirement specifications
- Validation
- Validation Approach
- Validation Documentation (Change control and Deviations)
- Validation Documentation (Planning and Reporting)
References Out (15)
- dir000202
- dir000210
- Good Documentation Practices
- GOV-0100092
- Informatics Computerised System Risk Management Policy
- Informatics Computerised Systems Validation Policy
- PRJ-0319380
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Informatics SOP Training Management
- SOP-0302251
- Group Informatics CSV Lifecycle Implementation SOP
- Computerised Systems Risk Management
- Group Informatics CSV Lifecycle Retirement SOP
- SRD-0117696
Referenced By (6)
- Handling Computerised System Glossary
- Informatics Computerised Systems Validation Policy
- Informatics CSV Periodic Review SOP
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Group Informatics Generative AI Computerised Sub-system Vali...
- Framework for Implementing AI Agents in GxP Applications
Informatics CSV Periodic Review SOP
ID: SOP-0107426Version: 6.0Status: EffectiveDate: 27 Oct 2025Owner: Head of IT Quality Assurance
This SOP describes activities and deliverables for the Periodic Review process which is required to determine whether or not a computerized system or IT Infrastructure platform remains in a validated or qualified state (fit for intended use) per Roche policies and procedures. This document applies t
Governing Documents
Computerised Systems Validation Policy (VQD: pol000014); Computerised Systems Validation Lifecycle Directive (VQD: dir000202)
Defines Processes (1)
Defines Roles (4)
Defines Artifacts (2)
Implements Citations (20)
- Ability to Generate Copies
- Backup and Restore
- CS Inventory
- Change Management
- Credential Maintenance
- Electronic Records (Data Integrity)
- Ongoing Validation
- Periodic Review
- Qualified Test Environment
- Quality Management System (in house)
- Quality Management System (supplier)
- System Description
- System Performance
- Test Evidences
- Testing Tools Validation
- Traceability
- User requirement specifications
- Validation Documentation (Change control and Deviations)
- Validation Documentation (Planning and Reporting)
- Validation of Systems
References Out (12)
- dir000202
- FOR-0307433
- Handling Computerised System Glossary
- Informatics Computerised System Risk Management Policy
- Informatics Computerised Systems Validation Policy
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- SOP-0302251
- IT Infrastructure Qualification SOP
- RDT Deviation and CAPA Management SOP
- Group Informatics CSV Lifecycle Implementation SOP
- Computerised Systems Risk Management
- Group Informatics CSV Lifecycle Retirement SOP
Referenced By (14)
- Group Informatics CSV Governance Model SOP
- Informatics Computerised Systems Validation Policy
- Group Informatics CSV Lifecycle Operations and Maintenance S...
- Informatics IT Self Inspection Management SOP
- Group Informatics AI Computerised Sub-system Validation Life...
- IT Infrastructure Qualification SOP
- RDT Deviation and CAPA Management SOP
- Group Informatics Generative AI Computerised Sub-system Vali...
- Framework for Implementing AI Agents in GxP Applications
- Group Informatics CSV Lifecycle Implementation SOP
- Computerised Systems Risk Management
- Group Informatics CSV Lifecycle Retirement SOP
- Periodic Review with ServiceNow IRM TOP
- Computerised System Inventory Management in ServiceNow
Informatics IT Self Inspection Management SOP
ID: SOP-0302802Version: 2.0Status: EffectiveDate: 2024-10-31Owner: Self Inspection Management Process OwnerScope: All Roche Informatics
This Standard Operating Procedure (SOP) applies to the following: - Organizational scope: All Roche Informatics functions, all Roche business functions and individuals acting on behalf of / or as partners with Roche Informatics (e.g.
Governing Documents
IT QMS Manual - Veeva ID [IT Quality Manual](IT%20Quality%20Manual%20v1.0.md)
Defines Processes (1)
Defines Roles (7)
Defines Artifacts (4)
Implements Citations (1)
References Out (5)
Informatics SOP Training Management
ID: SOP-0301634Version: 8.0Status: EffectiveDate: 2026-01-13Owner: Process OwnerScope: global
The aim of this document is to describe the global mandatory Informatics Training Management process to the process performers, their roles and their interactions with other roles within the process. The process described in this document applies to global Informatics (Ix) mandatory training.
Defines Processes (1)
Defines Roles (7)
Defines Artifacts (7)
Implements Citations (2)
References Out (1)
Referenced By (7)
Informatics Vendor Quality Assessment SOP
ID: SOP-0303271Version: 3.0Status: EffectiveDate: 07 Oct 2025Owner: Head of IT Quality AssuranceScope: global
This Standard Operating Procedure (SOP) describes the required activities for assessing vendors of computerized systems and services in order to determine their ability to supply systems, services or software of high quality and suitable to support GxP regulatory requirements. The assessment should
Governing Documents
[Informatics Computerised System Risk Management Policy](Informatics%20Computerised%20System%20Risk%20Management%20Policy%20v5.0.md) Group Informatics Computerized System Risk Management Policy
Defines Processes (1)
Defines Roles (5)
Defines Artifacts (2)
References Out (11)
- Dir000202
- FOR-0306444
- Handling Computerised System Glossary
- Informatics Vendor Quality Assessment Questionnaire SPT
- Informatics Computerised System Risk Management Policy
- Informatics Computerised Systems Validation Policy
- SOP-0301461
- Informatics IT Self Inspection Management SOP
- RDT Deviation and CAPA Management SOP
- Group Informatics CSV Lifecycle Implementation SOP
- Definition of Direct and Indirect Regulatory Impact
RDT Change Management SOP
ID: SOP-0304218Version: 4.0Status: EffectiveDate: 2026-03-05Owner: Change Enablement Practice Owner (Process Owner)Scope: Global
and Objectives The aim of this document is to provide the necessary and sufficient level of detail to describe the Change Management process. It ensures that process performers understand their roles and their interactions with other roles within the process. This Change Management process applies t
Governing Documents
This process operates within the Global Standard IT Process framework: - Informatics Directive, Practice Lifecycle Management [POL-0300117]. This process can be used to support validated systems: - In
Defines Processes (3)
Defines Roles (5)
Defines Artifacts (6)
References Out (5)
Referenced By (1)
RDT Deviation and CAPA Management SOP
ID: SOP-0303148Version: 2.0Status: EffectiveDate: 2026-04-01Owner: Head of IT Quality Assurance
The purpose of the RDT Deviation and CAPA Management process is to provide a systematic approach to identifying, reporting, investigating, documenting, correcting, and preventing deviations from approved GxP regulatory relevant RDT QMS processes or procedures (and associated Policies, Directives, SO
Governing Documents
IT Quality Manual (VQD: POL-0300118)
Defines Processes (1)
Defines Roles (6)
Defines Artifacts (4)
References Out (14)
- AUD-000079
- Handling Computerised System Glossary
- IT Quality Manual
- QE-098266
- SOP-0105265
- Informatics CSV Periodic Review SOP
- SOP-0121060
- SOP-0302119
- SOP-0302479
- Global Incident Management SOP
- Group Informatics SOP Problem Management
- Informatics IT Self Inspection Management SOP
- Definition of Direct and Indirect Regulatory Impact
- WI-0303360
Referenced By (6)
RDT Document Standards
ID: SOP-0303166Version: 10.0Status: IssuedDate: 2026-06-25Owner: Head of RDT Compliance and Quality Governance
The key purpose of this Document Standards SOP is to: - Define Document Standards for RDT owned documents. - Outline document types used in RDT. RDT must follow this SOP for documents owned by RDT on these organizational scope levels: 1.
Governing Documents
Group Directive on Internal Regulations (VQD: REQ-0300314)
Defines Roles (5)
Defines Artifacts (7)
Implements Citations (8)
References Out (14)
- dir000210
- FOR-0306441
- FOR-0306442
- FOR-0306443
- FOR-0306444
- FOR-0306445
- FOR-0306446
- Handling Computerised System Glossary
- Good Documentation Practices
- REF-0301413
- REQ-0300314
- sop032108
- SRD-0127793
- RDT Document Review and Approval Matrix
Service Configuration SOP
ID: SOP-0303612Version: 4.0Status: EffectiveDate: 2025-07-31Owner: Juan Maria Marcos NietoScope: Global
This SOP provides the necessary and sufficient level of detail to describe the Service Configuration Management Process to the process performers, to understand their role, accountabilities, and interactions with other roles within the process. This SOP is complemented with several Service Configura
Governing Documents
See the references section
Defines Processes (4)
Defines Roles (4)
Defines Artifacts (4)
References Out (8)
- Handling Computerised System Glossary
- POL-0300117
- SOP-0302476
- Global Incident Management SOP
- SOP-0302839
- WI-0303800
- WI-0303801
- WI-0303802
Referenced By (1)